Privacy Policy

Last updated: September 2026

Introduction

dapper-leaf is committed to protecting your privacy and ensuring your personal information is handled responsibly. This policy explains how we collect, use, store, and protect information when you use our website or engage our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details (email address)
• Property requirements and preferences
• Budget and timeline information
• Communication history with our team

We also collect certain information automatically when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on site
• Referring website information
• Device and operating system details

How We Use Your Information

We use the information we collect to:

• Provide and improve our property search and consultation services
• Respond to your enquiries and communicate about services
• Match you with suitable properties based on your requirements
• Analyse website usage to enhance user experience
• Comply with legal obligations

Legal Basis for Processing

We process your personal information under the following legal bases:

• Consent: When you submit an enquiry form or contact us
• Contract: When necessary to fulfil services you have engaged
• Legitimate interests: For business operations and service improvement
• Legal obligation: When required by law

Information Sharing

We do not sell your personal information. We may share information with:

• Landlords and property managers when arranging viewings or tenancies
• Service providers who assist our operations (under strict confidentiality)
• Legal authorities when required by law

Data Retention

We retain your personal information for as long as necessary to provide services and fulfil legal obligations. Enquiry data is typically retained for three years unless you request earlier deletion.

Your Rights

Under UK data protection law, you have rights including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal requirements)
• Restriction of processing
• Data portability
• Objection to processing

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

International Transfers

Your information is primarily stored and processed within the United Kingdom. If we transfer data internationally, we ensure appropriate safeguards are in place.

Contact Us

For privacy-related enquiries or to exercise your rights, contact us at:

Email: [email protected]

Address: Suite 412, Spinningfields House, Hardman Square, Manchester M3 3EB

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated through our website or direct notification where appropriate.